It’s no secret, professionals from various departments must work together to correctly calculate Customer Lifetime Value (CLV), Customer acquisition cost (CAC) or Lead-to-customer ratios. This episode we explore how collaboration and communication is always essential to ensure these calculations and others take into account all relevant factors. “The way I think about it is that […]
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867: Energizing Your Data Relations | Donald Alvarez, CFO, Cyngn
Back in 1993, Don Alvarez was an auditor with Deloitte’s San Francisco office when specialty retailer and coveted client company West Marine went public. For Alvarez, the day began with WM’s management explicating the novel steps behind pricing its offering, which was followed by the requisite trip to a Bay Area printer. The long day…
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866: Metrics for the Masses | Jeremy Klaperman, CFO, Rho
Not unlike many of his CFO peers, Jeremy Klaperman spent the early years of his finance career in trying to rectify the damage brought on by the irrational market behaviors of the late 1990s and early 2000s. Unlike most, though, he found that his repair duties frequently involved visits to a remote Japanese fishing village.…
Listen to the Episode Below (00:43:16)
Ep 25: The Chatbot Chill: Why Business Will Be Anything But Usual
Our resident thought leader Brett Knowles explains how artificial intelligence is already being used to predict employee turnover, job satisfaction, and other key metrics, allowing managers to take proactive steps to improve employee engagement and retention. Brett & Jack discuss how AI-powered performance management systems are already tracking employee performance and are providing feedback and […]
865: Achieving a Strategic Alignment | Anup Singh, CFO, Illumio
It’s perhaps no surprise that the late 1990s came to mind for Anup Singh when we asked him to share with us a finance career lesson or insight from his past. It seems that our CFO guests have become ever more reflective on the period of years preceding the dotcom implosion as they seek to…
Listen to the Episode Below (00:36:17)
864: Excelling Beyond Your Comfort Zone | Steve Mitchell, CFO, Redgate Software
Steve Mitchell had not been working for Irish telecom giant Eircom for even half a year before he decided that it was time to explore other opportunities. For the previous 4 months, the seasoned operations executive had been commuting weekly to Dublin, Ireland, from his home in the United Kingdom as he sought to nurture…
Listen to the Episode Below (01:00:17)